Privacy Policy

Lavelle Consulting

We may collect your information when you indicate that you would like to receive any of our products and services, when you register with us, when you complete forms online, when you speak with us over the telephone, when you write to us and when you visit our website. Where you permit the use of cookies (see the ‘Cookie’ section below), we use them to help personalise your web experience, ensure you can navigate our website efficiently and perform certain functions. Due to their core role of enhancing or enabling usability or site processes, disabling cookies may prevent you from using certain parts of this website. It will also mean that some features on this website will not function if you do not allow cookies.

Registration and Administration

We use your information to enable you to register with us and, once your registration with us is complete, for the administration of your account, to contact you, to update our records about you, and to respond to and process your queries and requests.

Our Products and Services
We use your information so that we can supply you with our products and services which you use or have requested and to meet our contractual obligations to you. We also use your information to notify you about changes or developments relating to our products and services which you use or have requested.

Your Instructions
We may share your information with anyone (for example, an agent) who you have told us or who we are otherwise aware is acting on your behalf, or who introduces you to us, or who you have asked us to contact.

On a Business Sale or Purchase
We may use your information to send you information concerning products or services which you use and other products or services which we think may be of interest to you. This may include information concerning promotions or offers which could benefit you. If you would prefer not to receive information concerning products or services which we think may be of interest to you, including special offers and promotions, then please indicate by ticking the relevant box when prompted or thereafter please contact us to update your preferences.
To change your preferences please write to us at info@lavelleconsulting.ie – you are entitled to change your marketing preferences at any time.

Monitoring
We monitor and record our telephone calls with you and use any transcripts of them:
• so we can be sure we fully understand the instructions you give us and our obligations to you
• so we have a clear record of the products and services you have requested
• for the purposes of the prevention or detection of money laundering or crime, including fraud

Cookies
Cookies are small, often encrypted text files, located in your internet browser and are used by most websites. We use them to help personalize your web experience, ensure you can navigate our website efficiently and perform certain functions. Due to their core role of enhancing or enabling usability or site processes, disabling cookies may prevent you from using certain parts of this website. It will also mean that some features on this website will not function if you do not allow cookies. You are not obliged to accept cookies that we send to you and you can modify your browser so that it will not accept cookies. You should follow the instructions in your browser (usually located within the “Help”, “Tools” or “Edit” facility) to enable or disable cookies.

Your Instructions
Where we share your information with people or businesses which you ask us to deal with or [who you already know or who already know you] wherever they are based, we will not normally make any further enquiry concerning them or take any further steps to ensure your information is protected.

Worldwide Web
The Internet is not a secure environment.
While we take reasonable measures to keep your information secure, we cannot guarantee your online data security. We are not liable to you for any loss of data, injury or harm which occurs to you as a result of the transmission of your information over the Internet, unless this occurs as a result of our negligence or wilful misconduct.

Your rights
You have the right under the Act to ask us in writing for details concerning the “personal data” we hold about you, including a description of that data, the purposes for which it is being used and to whom that data has been or may be disclosed. We may charge you an administration fee for providing you with this information.

How to contact us
If you have any questions about our Privacy Policy or your information, please contact us in writing by email at info@lavelleconsulting.ie